The hotel in a great location, 5-minute walk to Metro station and 2-minute walk to a very nice restaurant. The front desk staff is very friendly and helpful. The lobby has a good coffee shop. However, there is no hanger in the bathroom to hold the clothes
Klima Anlage lässt sich nicht ausschalten,
Kein täglicher Service für Wasser und Kaffee
Perfekte Lage
Stylisches Interieur
Keine Bademäntel trotz Pool - sehr unangenehm
The hotel is luxurious overall, but unfortunately our stay was not as pleasant as we had hoped. I booked two rooms for three nights, and the room assigned to my sister-in-law had a faulty shower head. Although the shower head was made of high-quality material, it was very heavy and secured with a loose screw. While showering, it detached and fell onto my sister-in-law’s boyfriend’s toe.
As the swelling worsened and the pain became increasingly severe, we went to the trauma unit for an X-ray. What we initially thought was a minor injury turned out to be a hairline fracture in his little toe. As this happened on the first day of our 訂房網站, it was deeply upsetting and affected our mood for the remainder of the 2.5-week holiday.
That said, the hotel staff handled the situation with empathy and care. They repaired the shower head immediately, provided additional first-aid supplies that the hospital had not given, and took the time to listen to our concerns. They also reassured us that they would look into the matter and see if they could assist with covering the hospital fees, or alternatively refund the room charges for the three nights.
Things to be improved:
1. Make sure that the toilet amenities are comprehensive (my room was missing hand wash)
Shaimah
獨自出遊
鞋盒房
入住於2025年12月
5.0
超讚
評價於:2026年01月09日
الفندق جميل والاثاث جديد ونظيف والموقع رائع جداً بالقرب من السنتر دقائق مشياً على الاقدام والطاقم خدوم ومتعاون سأكرر الزيارة بالتأكيد
Mat_teo
夫妻/情侶出遊
舒適房
入住於2025年12月
5.0
超讚
評價於:2025年12月22日
Hotel in una posizione perfetta a 10 minuti a piedi dal centro e vicino a molte attrazioni. La metro è praticamente davanti all’hotel. Camera di dimensioni giuste e pulita.
Marco Dimpo
好友出遊
舒適房
入住於2026年01月
5.0
超讚
評價於:2026年01月25日
Hotel situato a15' a piedi dal centro storico. Con rifiniture molto curate e una colazione superlativa. Peccato per le dimensioni della camera
訪客用戶
家庭出遊 Cosy客房
入住於2025年05月
4.7
很棒
評價於:2025年05月30日
The hotel in a great location, 5-minute walk to Metro station and 2-minute walk to a very nice restaurant. The front desk staff is very friendly and helpful. The lobby has a good coffee shop. However, there is no hanger in the bathroom to hold the clothes
Klima Anlage lässt sich nicht ausschalten,
Kein täglicher Service für Wasser und Kaffee
Perfekte Lage
Stylisches Interieur
Keine Bademäntel trotz Pool - sehr unangenehm
The hotel is luxurious overall, but unfortunately our stay was not as pleasant as we had hoped. I booked two rooms for three nights, and the room assigned to my sister-in-law had a faulty shower head. Although the shower head was made of high-quality material, it was very heavy and secured with a loose screw. While showering, it detached and fell onto my sister-in-law’s boyfriend’s toe.
As the swelling worsened and the pain became increasingly severe, we went to the trauma unit for an X-ray. What we initially thought was a minor injury turned out to be a hairline fracture in his little toe. As this happened on the first day of our 訂房網站, it was deeply upsetting and affected our mood for the remainder of the 2.5-week holiday.
That said, the hotel staff handled the situation with empathy and care. They repaired the shower head immediately, provided additional first-aid supplies that the hospital had not given, and took the time to listen to our concerns. They also reassured us that they would look into the matter and see if they could assist with covering the hospital fees, or alternatively refund the room charges for the three nights.
Things to be improved:
1. Make sure that the toilet amenities are comprehensive (my room was missing hand wash)
Shaimah
獨自出遊 鞋盒房
入住於2025年12月
5.0
超讚
評價於:2026年01月09日
الفندق جميل والاثاث جديد ونظيف والموقع رائع جداً بالقرب من السنتر دقائق مشياً على الاقدام والطاقم خدوم ومتعاون سأكرر الزيارة بالتأكيد
Mat_teo
夫妻/情侶出遊 舒適房
入住於2025年12月
5.0
超讚
評價於:2025年12月22日
Hotel in una posizione perfetta a 10 minuti a piedi dal centro e vicino a molte attrazioni. La metro è praticamente davanti all’hotel. Camera di dimensioni giuste e pulita.
Marco Dimpo
好友出遊 舒適房
入住於2026年01月
5.0
超讚
評價於:2026年01月25日
Hotel situato a15' a piedi dal centro storico. Con rifiniture molto curate e una colazione superlativa. Peccato per le dimensioni della camera
訪客用戶
家庭出遊
Cosy客房
入住於2025年05月
Haosendaiwang
獨自出遊
舒適房
入住於2024年11月
訪客用戶
商務出差
Cosy客房
入住於2024年06月
匿名用戶
好友出遊
Cosy客房
入住於2025年12月
訪客用戶
好友出遊
鞋盒房
入住於2025年12月
訪客用戶
夫妻/情侶出遊
Cosy客房
入住於2025年11月
Journeywithfit
家庭出遊
寬敞房間
入住於2025年12月
Shaimah
獨自出遊
鞋盒房
入住於2025年12月
Mat_teo
夫妻/情侶出遊
舒適房
入住於2025年12月
Marco Dimpo
好友出遊
舒適房
入住於2026年01月
訪客用戶
家庭出遊 Cosy客房
入住於2025年05月
Haosendaiwang
獨自出遊 舒適房
入住於2024年11月
訪客用戶
商務出差 Cosy客房
入住於2024年06月
匿名用戶
好友出遊 Cosy客房
入住於2025年12月
訪客用戶
好友出遊 鞋盒房
入住於2025年12月
訪客用戶
夫妻/情侶出遊 Cosy客房
入住於2025年11月
Journeywithfit
家庭出遊 寬敞房間
入住於2025年12月
Shaimah
獨自出遊 鞋盒房
入住於2025年12月
Mat_teo
夫妻/情侶出遊 舒適房
入住於2025年12月
Marco Dimpo
好友出遊 舒適房
入住於2026年01月